Case Study

Alder Hey Children's Hospital

Mobile Connectivity Improvement Project

Alder Hey Children's Hospital, Liverpool

Alder Hey Children’s Hospital cares for over 330,000 children, young people and their families every year.

In 2015, a state-of-the-art hospital alongside a brand new research, innovation and education centre was opened. Alder Hey in the Park and the Institute in the Park bring together excellent care, technology and design to provide the best possible healing environment for children and their families.

In addition to the main hospital site, Alder Hey offers paediatric services at a number of community sites and hold local clinics across Merseyside, Cumbria, Shropshire, Wales and the Isle of Man. Specialist inpatient care for children with complex mental health needs is provided at the Alder Park Building in North Liverpool.

annual patients

The Challenge

Due to the design of the buildings and materials used during construction (concrete, steel and Low-E glass), many hospitals suffer from poor mobile signal.

Since construction in 2015, the Emergency Department in the hospital has suffered from poor mobile phone signal across all four major networks. This can have a detrimental effect on both staff being able to carry out their daily duties as well as patients not being able to communicate with family, in what is often a highly stressful time.

© Copyright Brian Deegan and licensed for reuse under this Creative Commons Licence.

The Solution

Following an initial consultation period, Boost Pro engineers carried out a signal test survey and created a heat map showing the signal strength through the full department. 

Following this, the team designed a hybrid DAS consisting of 2 x external antennas, 4 x network units and 16 x coverage units. This system improved all four major networks – O2, EE, Vodafone and Three – through the full department.

Due to the fast-paced, and ever-changing environment of an emergency department, careful planning was required with a number of stakeholders to ensure no disruption was caused to the smooth running of the department.

This project leverages our licence-exempt Hybrid DAS Signal Booster. This product benefits from:

✓  Scalable All-Digital PoE Cat5e Active DAS Hybrid for Middleprise
✓  Up to 100 dB (1000x Stronger Signal)
✓ 3G / 4G / LTE Voice and Data
✓ Multi-Carrier Support with Carrier Switching
✓ Indoor / Outdoor NEMA 4 Rated
✓ Network Safe

The Results

– All four major networks improved from zero to five bars – O2, EE, Vodafone and Three.

– Patients and their visiting friends and families can now use their mobile phones to make calls and access the internet from the comfort of their rooms.

– Doctors, nurses and all other staff members can use their mobile devices to assist them in carrying out their duties.

Our mobile repeater products are licence-exempt and fully meets the regulatory requirements in the UK (Ofcom SI 2018/399) and Ireland (ComReg S.I.No.283 of 2018)

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Boost Pro Systems

Formed in 2014, Boost Pro Systems is the industry leader in solving the problem of dropped calls, poor voice quality and low data throughput caused by weak cellular signal.

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