Case Study


Mobile Connectivity Improvement Project

Roadchef, Chester

Roadchef is one of Britain’s leading roadside service area operators, welcoming more than 52 million customers every year. They operate 30 different facilities on the motorway and major trunk roads across the UK.

Roadchef was voted the best MSA operator, bringing a range of leading brands to provide a range of services to suit every customer. This includes McDonald’s, WHSmith, Costa, LEON, and Spar.

annual customers

The Challenge

Roadchef employees working from the office areas of the Chester site were unable to make or receive mobile calls on their corporate network, EE. Despite good outdoor network coverage in the area, there was no in-building mobile signal. 

This led to a number of operational challenges, including staff communication and productivity. With poor internal coverage, health and safety within the facility was also of concern.

Roadchef reached out to Boost Pro Systems to find out how we could help, without disrupting day-to-day operations.

The Solution

Following a detailed survey and consultation period, the Boost Pro technical team designed a solution suitable for the facility.

For this particular project, we were able to mount an external high-gain antenna to the roof of the building, ensuring cable runs were kept to a minimum, whilst still managing to ensure the signal gain was maximised. We placed four coverage units within the employee office areas, ensuring the entire backroom office area was covered with full EE signal.

This project leverages our license-exempt Passive DAS Industrial Signal Booster. This product benefits from:

✓ 3G / 4G / LTE Voice and Data
✓ Multi-Carrier Support with Carrier Switching
✓ Indoor / Outdoor NEMA 4 Rated
✓ Network Safe

The Results

All areas of the employee offices now receive full EE LTE voice and data coverage

Employees can now easily communicate with all stakeholders, including suppliers, partners, head office, and the public.

The team now benefits from health and safety, productivity and operational advantages of being able to use mobile devices on the move within the site offices.

Our mobile repeater products are licence-exempt and fully meets the regulatory requirements in the UK (Ofcom SI 2018/399) and Ireland (ComReg S.I.No.283 of 2018)

Can we help? Get in touch


Tel: 0330 1244 805

19 Shairps Business Park, Livingston, West Lothian, EH54 5FD

Boost Pro Systems

Formed in 2014, Boost Pro Systems is the industry leader in solving the problem of dropped calls, poor voice quality and low data throughput caused by weak cellular signal.

Scroll to Top