Case Study

Sytner Group – Mercedes-Benz Dealership

Mobile Connectivity Improvement Project

Sytner Group – Mercedes-Benz Dealership, Milton Keynes

The Sytner Group Ltd is a car dealership company with dealerships located in England, Scotland, Wales and Northern Ireland and specialises in premium and specialist franchises such as Mercedes-Benz, Audi and Porsche. 

The group is wholly owned by the United States-based Penske Automotive Group.

Global Annual Turnover
£ 5 bn
1 +
Square Feet

The Challenge

For a number of years the Mercedes-Benz dealership in Milton Keynes has suffered from poor mobile phone signal on their corporate network, EE. This is down to a combination of the design of the dealership, materials used and the relatively weak external EE signal. 

With mobile devices now becoming a central part of the sales process, this was affecting business operations. For example, mobile devices are being used for social distancing measures and capturing customer consent.

The Solution

Following a detailed survey and consultation period the Boost Pro technical team designed a solution suitable for the dealership, with a passive distributed antenna system (DAS) deployed throughout the building.

Due to the weak external signal, highly directional antennas were installed in order to maximise the donor signal and three internal dome antennas were strategically installed throughout the dealership.

This project leverages our licence-excempt Passive DAS Indutrial Signal Booster. This product benefits from:

✓ 3G / 4G / LTE Voice and Data
✓ Multi-Carrier Support with Carrier Switching
✓ Indoor / Outdoor NEMA 4 Rated
✓ Network Safe

The Results

All areas of the dealership now receive EE LTE voice and data coverage

Employees can now easily communicate with all stakeholders, including head office, suppliers, partners and customers.

Employees and customers now benefit from health and safety, productivity and operational advantages of being able to use mobile devices on the move within the dealership. 

This also future proofs the business for the use of emerging mobile technologies as part of the sales process e.g. augmented reality.

Our mobile repeater products are licence-exempt and fully meets the regulatory requirements in the UK (Ofcom SI 2018/399) and Ireland (ComReg S.I.No.283 of 2018)

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Boost Pro Systems

Formed in 2014, Boost Pro Systems is the industry leader in solving the problem of dropped calls, poor voice quality and low data throughput caused by weak cellular signal.

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