Case Study

The Prince & Princess of Wales Hospice

Mobile Connectivity Improvement Project

The Prince & Princess of Wales Hospice

The Prince & Princess of Wales Hospice looks after the palliative care needs of people living in and around greater Glasgow.

“Patient comfort is of paramount importance to the hospice, so for them to be able to call friends and family from their rooms is fantastic.”

– Anne Hattie

Operations Director, Prince & Princess of Wales Hospice


The charity has recently opened a brand new Prince & Princess of Wales palliative care facility in Glasgow’s Bellahouston Park. The Scandinavian-inspired hospice is the first in the UK to follow the Sengetun model of care. The idea aims to offer patients quality of life in a place that looks and feels like home, with open spaces, family rooms and private areas.

The goal of the Prince & Princess of Wales Hospice has always been that “where it may not be possible to add days to lives, we aim to add life to days”.

Size (Sq Ft)
Patients & Staff
Cost of Hospice
£ 21 m
Built In

Boost Pro Systems solve the problem of dropped calls, poor voice quality and low data throughput caused by a weak cellular signal.

Our solutions optimise cellular coverage while improving voice quality and data speeds. Boost Pro products are ideal for enterprise environments, small businesses, 
remote settings, shopping centres, large offices, hotels etc. Our equipment is unconditionally network safe as it prevents interference with mobile operator networks.

Boost Pro products are the only cellular coverage solutions authorised for use in nearly 100 countries by almost 200 mobile operators, and the technology covers spaces 
no one has covered before.

Now legal to use on all UK mobile networks due to recent changes under the Wireless Telegraphy (Mobile Repeater) (Exemption) Regulations 2018.

The Challenge

Boost Pro Systems were contracted by the Prince & Princess Wales Hospice to design and install a repeater system which would enhance the mobile signal strength across the hospice.

Due to the complex design of the building and the materials used, large parts of the facility suffer from little to no mobile phone signal. This is particularly problematic in the lower ground area where the patients are located and where the doctors and nurses carry out most of the work.

“A truly bespoke design and approach was
required by our experienced team for this project due to the unique and complex nature of the building.”

– Derek Phillips

Managing Director, Boost Pro Systems

The Solution

Following an onsite survey and consultation period with the hospice staff, Boost Pro Systems installed four network units (to cover all four major networks – EE, Vodafone, O2 and Three) and strategically placed sixteen coverage units to ensure all sections of the hospice were covered.

The Results

– All areas of the hospice now receive LTE voice and data coverage across all four major networks and all MVNO’s.

– Patients and their visiting friends and families can now use their mobile phones to make calls and access the internet from the comfort of their rooms.

– Doctors, nurses and all other staff members can use their mobile devices allowing them to properly carry out their duties.

Can we help? Get in touch


Tel: 0330 1244 805

19 Shairps Business Park, Livingston, West Lothian, EH54 5FD

Boost Pro Systems

Formed in 2014, Boost Pro Systems is the industry leader in solving the problem of dropped calls, poor voice quality and low data throughput caused by weak cellular signal.

Scroll to Top