Case Study

NHS Borders

Mobile Connectivity Improvement Project

NHS Borders - Borders General Hospital

NHS Borders is one of the fourteen health boards within NHS Scotland. It provides healthcare services for the Scottish Borders, the southeast region of Scotland. NHS Borders is headquartered in Melrose.

Borders General Hospital (BGH) is a district general hospital on the outskirts of Melrose, Scotland. BGH offers a range of acute inpatient services, including a Departement for Medicine of the Elderly, pre/peri/postnatal services, and a Stroke Unit. The BGH has a bed capacity of 328. A 24-hour Accident and Emergency Service is offered within the BGH.

© Copyright Walter Baxter and licensed for reuse under this Creative Commons Licence.

About NHS Borders


The Challenge

Boost Pro was approached to survey, test, and deploy a mobile signal solution for two key BGH buildings – the Primary Service Block, and the Education Centre. Due to the surrounding landscape and materials used in the construction of both buildings, (concrete, steel and Low-E glass), like many other hospitals, they have suffered from poor mobile connectivity for a number of years. Our objective was to improve the board’s corporate network, EE, for staff to be able to use mobile devices on site.

The Solution

Following a detailed survey and consultation period, the Boost Pro technical team designed a passive DAS for both hosptial buildings. Due to the nature of the Service Block building and the type of internal walls, particular attention was given to the placing of the internal omni antennas, to ensure all areas were covered. 

This project leverages our license-exempt Passive DAS Industrial Signal Booster. This product benefits from:

✓ 3G / 4G / LTE Voice and Data
✓ Multi-Carrier Support with Carrier Switching
✓ Indoor / Outdoor NEMA 4 Rated
✓ Network Safe

The Results

A strong and consistent mobile signal provided for all NHS staff, to ensure daily tasks can be completed and critical calls are not missed.

Full installation was completed in just three working days.

The team now benefits from health and safety, productivity and operational advantages of being able to use mobile devices on the move within the hospital buildings.

Our products are license-exempt and fully comply with Ofcom’s UK Interface requirement 2102 (IR2102) (UK) and ComReg S.I.No.283 of 2018 (Ireland).

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Boost Pro Systems

Formed in 2014, Boost Pro Systems is the industry leader in solving the problem of dropped calls, poor voice quality and low data throughput caused by weak cellular signal.

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